STATEMENT

Comerciarte has created this privacy policy to inform both registered and non-registered users about the collection and processing of personal data in our store. We strive to be transparent about how personal information is used and for what purposes. Any changes to this policy will be immediately announced on our website, and the updated version will always be available in our store.

Data Storage, Purpose, Retention, and Processing

You can access this store as a registered or non-registered "User." To become a registered “User” (hereinafter, the “User”), you must create an account in the store by providing your first name, last name, date of birth, gender, email, address, city, country, postal code, and contact number in the designated form. Additionally, you must create a password phrase that is secret and should not be shared. The use of passwords is the sole responsibility of the User.

When making a purchase, the "User" must provide the recipient’s name, ID number, contact phone number, and delivery address. Finally, the "User" will be directed to our payment gateway to complete the purchase. By accepting to join the store, the "User" confirms that the personal data provided (hereinafter, the “Information”) is accurate and truthful. Any changes or modifications must be reported immediately, as the "User" is responsible for their consequences.
By using Comerciarte, the User expressly agrees that the information collected, received, or gathered through participation in our store may be subject to the following:

Retention: Refers to the storage of information in a designated location.

Processing: Encompasses mechanisms and procedures that enable the provision of services to the User, including any automated or manual operation such as collection, storage, recording, organization, grouping, selection, extraction, comparison, combination, separation, or deletion of information. 
Communication: Includes the transfer, sharing, or unauthorized use of personal data.
The stored information may be used for the following purposes:

a. To confirm purchase details, provide updates on the order status, and manage any claims or requests related to your purchase. b. To enhance and develop the products and services offered by the store, as well as to introduce new products and services for the benefit of Users. c. To send various communications, including technical information, announcements, promotions, and offers related to products and services from Comerciarte or affiliated companies. d. To conduct individual or collective research, such as demographic, historical, and behavioral analysis of "Users," as well as market research, always ensuring confidentiality in compliance with legal requirements. 

Data Retention Period

Comerciarte stores user data for the period necessary to fulfill one or more of the purposes specified in Section 2 of this privacy policy. This does not affect the Users' rights regarding their personal data. . 

As a user of our services, you have the right to access your personal data and request modifications, corrections, or deletions of inaccurate information. We are committed to ensuring the accuracy and security of your information. Keeping your data up to date allows us to offer you a personalized experience and comply with applicable regulations. Therefore, we recommend updating or correcting your information as needed. Providing truthful and accurate data helps prevent issues such as service suspension or account deactivation.

EXERCISING USER RIGHTS

Users can exercise their rights, raise concerns, ask questions, make requests, or discuss any matters related to activities carried out through Comerciarte by contacting our customer service team using the following methods:

Phones: 552876739, 61

Email: help@comerciarte.com

To ensure the security and privacy of your purchases on Comerciarte, we have implemented strong security measures to protect our users' personal information throughout the entire shopping process. From the moment you register on our store and provide your personal details (such as email, address, and recipient information) to completing a payment, we make sure this information remains secure and confidential. For security reasons, our store does not store any payment details (such as credit or debit card information). During the payment process, we only act as a secure bridge between the user and the payment gateway, ensuring the safety of your financial information.

Information Disclosure

At Comerciarte, we prioritize the privacy and security of our customers' information. We do not share, sell, or provide customer data to third parties, except when necessary to fulfill the services requested by the user. We reserve the right to disclose customer information in specific and strictly necessary cases, such as protecting the rights and property of our platform. This includes identifying, contacting, or taking legal action against individuals who intentionally or unintentionally violate our rights or policies. Any changes in how we use personal information will be communicated in the next version of our Privacy Policy, reaffirming our commitment to transparency and customer privacy.

Cookie

Comerciarte's website uses cookies, which are small data files stored in the user's browser. These cookies help enhance the shopping experience by making navigation smoother and offering personalized content. It is important to note that these cookies do not contain any personally identifiable information. 
Our website uses cookies for the following purposes:

• Facilitating the shopping process: Cookies allow users to add items to their shopping cart and complete transactions efficiently.

• Personalized shopping experience: We use cookies to tailor the shopping experience to users’ interests, displaying relevant products or recommendations based on their browsing history.
 
• Improving navigation: Cookies help us understand how users interact with our website, allowing us to optimize design and functionality for a smoother experience.

Users can delete cookies through their browser settings. However, please note that doing so may affect website functionality and the overall shopping experience.